The Impact of Feedback: Why It’s Needed
Feedback is a powerful and surprisingly cost-effective method of assessing and developing people, teams, and organizations as a whole. Without feedback, individuals are left in the dark as to the impact of their decisions and actions on their organization and relationships. With feedback, they can gain self-insight.
Feedback comes from a number of structured and unstructured sources, including objective sources such as financial, business process, or HR data (employee turnover, for instance), and subjective sources such as comments or ratings from managers, peers, or customers. Senior staff often fears receiving feedback because of its connection and potential threat to their self-identity. Of course, feedback can contain both positive and negative elements, but it is increasingly being sought and used for more than just raising self-awareness.
We’ve written a white paper, The Impact of Feedback that covers:
- Gathering and Reporting Feedback
- Providing Effective Feedback
- Reacting to Feedback
- Overcoming Resistance and Defense Mechanisms
- The Role of Technology
- Developing a Forward Vision
- The Contribution of Learning and Development
Please visit our website for more information!
Creating A Culture Of Coaching In 10 Steps: Upcoming Webinar
Our next webinar, “10 Steps to Creating a Culture of Coaching,” will discuss creating a corporate culture in which your managers and executive team can build better working relationships with employees that will result in higher levels of growth, profitability, employee satisfaction and retention, and ultimately shareholder value. We’ll show you step-by-step how to build […]
HR Seen As “Ineffective” In the U.K.—Is the U.S. Next?
According to a survey among 418 C-suite managers conducted by the Economist Intelligence Unit and sponsored by management consultancy KPMG, a mere 17% believe that HR does a good job, with many seeing it as a non-essential department. Robert Bolton, a partner at KPMG management consulting and global lead of the firm’s HR Centre of Excellence, said, […]
Coaching Employees: How to Increase Job Satisfaction and Employee Retention
Coaching Employees Can Keep Them Happy and Engaged Let’s face it—keeping employees happy and engaged is difficult. It’s not that employers don’t care or aren’t trying, it’s just that the world is moving at a faster pace, resources are limited and the expectations employees have for work/life balance are more demanding than they were in […]