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Performance Review Soft Skills Samples - TalentGuard

Performance review sample comments examples for soft skills help managers provide coaching to improve growth and development during the review cycle. Soft skills are vital in every industry, as they represent the non-technical abilities and personal attributes that contribute to professional success. These skills influence how individuals communicate, collaborate, solve problems, and adapt to workplace challenges. To guide employees and managers in understanding and evaluating these essential competencies, we’ve highlighted the top 10 soft skills most valued in today’s workplace.
For each, we offer detailed descriptions and performance review soft skills comments that illustrate varying levels of proficiency. These comments are organized on a scale from 1 (Below Expectations) to 5 (Truly Outstanding), allowing for nuanced evaluations that reflect the employee’s capabilities.
This resource is particularly valuable for employees aiming to refine their skills and for managers tasked with evaluating and fostering these qualities within their teams. Using this tool, managers can provide constructive feedback and set clear expectations for growth. For employees, the examples can serve as a roadmap for self-improvement and career development.
While the sample comments are generic, they are intended as a starting point. It’s crucial to customize performance reviews to align with each employee’s role, responsibilities, and individual contributions. By leveraging this resource, organizations can promote continuous learning, foster meaningful growth, and build a workplace culture that values both personal and professional development.

Employee evaluation comments examples are below:

Skill Name	Skill Description	Below Expectations (1)	Meets Expectations (2)	Exceeds Expectations (3)	Greatly Exceeds Expectations (4)	Truly Outstanding (5)
Communication Skills	Ability to effectively convey and receive information, both verbally and in writing.	Struggles with clear and effective communication.	Communicates clearly but can improve in engaging listeners.	Communicates effectively and expresses ideas clearly.	Excels in communicating complex ideas clearly and persuasively.	Masterful in communication, setting a high benchmark.
Teamwork and Collaboration	Capacity to collaborate efficiently with others and work well in a team setting.	Frequently faces challenges in collaborating with team members.	Works in a team but occasionally exhibit difficulties in collaboration.	Regularly contributes to the team and helps achieve goals.	Exemplary team player who enhances group dynamics.	Transformative in teamwork, fostering an exceptional team environment.
Adaptability	Skill in adjusting to new conditions, challenges, and opportunities.	Has difficulty adapting to new situations or changes.	Generally adapts to new situations but can struggle with significant changes.	Adapts well to new challenges and is flexible.	Quickly and seamlessly adapts to significant changes.	Thrives in all situations and inspires others to excel.
Problem-Solving	Proficiency in identifying issues and implementing effective solutions.	Often unable to identify problems or propose suitable solutions.	Able to solve problems but may take time or need guidance.	Shows problem-solving solid skills with minimal guidance.	Displays exceptional problem-solving skills.	Superior problem-solving abilities, making critical contributions.
Critical Thinking	Ability to think clearly and rationally, understanding the logical connection between ideas.	Struggles with clear and rational thinking.	Displays basic critical thinking but lacks depth.	Displays good critical thinking skills.	Demonstrates excellent critical thinking abilities.	Exhibits unparalleled critical thinking, impacting strategic decisions.
Emotional Intelligence	Capability to be aware of, control, and express one’s emotions judiciously and empathetically.	Has difficulty in understanding and managing emotions.	Generally understands emotions but struggles with empathy.	Demonstrates awareness and control of emotions effectively.	Shows high emotional intelligence in various situations.	Embodies exceptional emotional intelligence, influencing positively.
Creativity and Innovation	Talent for thinking outside the box and generating innovative ideas or solutions.	Rarely demonstrates creative or innovative thinking.	Sometimes demonstrates creativity but lacks consistency.	Frequently displays creativity and innovative thinking.	Consistently generates innovative ideas and solutions.	Pioneers in creativity and innovation, setting industry standards.
Time Management	Skill in managing one’s time effectively and efficiently, prioritizing tasks.	Poor at managing time and prioritizing tasks.	Manages time adequately but can improve in prioritization.	Effectively manages time and prioritizes tasks.	Outstanding in time management and task prioritization.	Exemplary time management, leading by example.
Leadership	Competence in guiding and motivating a team towards a common goal.	Struggles to lead the team effectively.	Shows basic leadership skills but lacks consistency.	Consistently motivates the team and shows leadership qualities.	Inspires and guides the team to new heights.	Embodies exemplary leadership, profoundly influencing the team.
Conflict Resolution	Capacity to manage and resolve disagreements or disputes effectively.	Often unable to resolve conflicts effectively.	Adequate at resolving conflicts but lacks finesse.	Effectively resolves conflicts with good outcomes.	Resolves conflicts with exceptional skill and diplomacy.	Expertly manages conflicts, ensuring long-term positive outcomes.

Employee performance evaluation comments based on ratings

Skill Name	Skill Description	Below Expectations (1)	Meets Expectations (2)	Exceeds Expectations (3)	Greatly Exceeds Expectations (4)	Truly Outstanding (5)
Active Listening	The ability to fully concentrate, understand, respond, and remember what is being said.	Struggles to pay attention during conversations.	Listens but may not fully understand or remember conversations.	Good listener and usually remembers details from conversations.	Excellent listener who actively engages and provides feedback.	Masterful in active listening, capturing and synthesizing information effectively.
Resilience	Capacity to recover quickly from difficulties and adapt to change.	Easily overwhelmed by challenges, showing little resilience.	Copes with difficulties but may be slow to adapt to change.	Shows resilience and adapts to changes with minimal difficulty.	Highly resilient, adapts quickly and effectively to change.	Exemplifies resilience, thriving on challenges, and leading through change.
Attention to Detail	The ability to focus on the specifics of a task and execute it with accuracy.	Often overlooks key details and makes frequent errors.	Generally attentive to details but may miss important points.	Pays close attention to detail and rarely makes mistakes.	Exceptional attention to detail, ensuring high-quality work.	Unparalleled attention to detail, setting a standard for accuracy and precision.
Self-Motivation	Drive to achieve goals with minimal external encouragement.	Lacks self-drive and requires constant direction.	Usually motivated but occasionally needs external encouragement.	Self-motivated and consistently drives toward goals.	Consistently self-motivated, requiring no external encouragement.	Innate self-motivation, consistently exceeding goals with exceptional drive.
Empathy	Understanding and sharing the feelings of others.	Struggles to understand others’ feelings and perspectives.	Sometimes shows understanding of others’ emotions.	Regularly demonstrates empathy and understanding.	Demonstrates a high level of empathy, fostering strong relationships.	Embodies empathy, deeply connecting with and understanding others.
Cultural Awareness	Awareness and respect for cultural differences in the workplace.	Shows limited understanding of cultural differences.	Basic awareness of cultural differences but room for improvement.	Shows respect for cultural differences and promotes inclusivity.	Highly aware of and responsive to cultural differences.	Culturally astute, enriching the workplace with deep cultural insights.
Persuasion	Skill in convincing others to understand and agree with your viewpoint.	Has difficulty in influencing or persuading others.	Able to persuade others, but not consistently effective.	Effectively persuades others most of the time.	Skilled at persuading others and often influences decisions.	Exceptional persuasiveness, consistently steering successful outcomes.
Flexibility	Ability to adapt to new challenges and changes in the environment.	Struggles to adapt to new situations or changes.	Adapts to change but not always comfortably or quickly.	Flexible in most situations and adapts well to change.	Very flexible, easily adapting to new challenges and environments.	Exemplary flexibility, effortlessly adapting to the most challenging changes.
Decision Making	Proficiency in making choices that lead to favorable outcomes.	Often makes poor decisions or avoids decision-making.	Makes acceptable decisions but can improve in decision-making skills.	Usually makes good decisions and is decisive when needed.	Consistently makes sound decisions with confidence.	Decisive leader in decision-making, often making breakthrough choices.
Stress Management	Capability to handle stress effectively and maintain performance under pressure.	Easily stressed and unable to perform well under pressure.	Manages stress adequately but can be overwhelmed in high-pressure situations.	Handles stress well and maintains performance under pressure.	Effectively manages high levels of stress, maintaining excellent performance.	Unfazed by stress, excelling under any pressure with superior performance.

This resource provides a clear and detailed overview of essential soft skills, including their descriptions and performance review comments tailored to various professional competencies. For more insights, we encourage you to explore our additional pages, which cover a wider range of skills, including technical and leadership abilities.
These resources are designed to offer numerous performance review examples, enabling thorough and effective evaluations. Whether you’re focused on enhancing your team’s capabilities or advancing your own, these tools are invaluable for fostering continuous professional growth and achieving excellence.

Other Sample Comments:

To learn more about our performance review soft skills samples, request a demo.

Example Phrases about Aptitude

Aptitude refers to an employee’s natural ability to learn, apply new skills, and solve problems. Strong aptitude is critical in fast-changing industries like tech and finance, where adaptability and a growth mindset drive success.

Performance Review Examples for Aptitude

Below Expectations:

Struggles to grasp new concepts without repeated instruction.
Fails to apply previously learned knowledge in new situations.

Meets Expectations:

Learns new tasks at a reasonable pace with minimal coaching.
Applies problem-solving skills with occasional support.

Exceeds Expectations:

Quickly adapts to new processes and independently solves problems.
Share insights across teams to improve cross-functional efficiency.

Truly Outstanding:

Demonstrates advanced critical thinking in complex scenarios.
Serves as a mentor by teaching new tools and approaches to peers.

These employee review examples and performance review comments are essential in identifying top performers, especially in roles requiring technical skills in banking and information technology performance review examples.

Example Phrases about Employee Attendance

Attendance is a basic yet essential metric in any performance evaluation. Consistent presence shows reliability, commitment, and respect for team collaboration.

Performance Evaluation Examples for Attendance

Below Expectations:

Frequently late or absent without valid communication.
Attendance issues disrupt team productivity and morale.

Meets Expectations:

Maintains regular attendance and gives advance notice of absences.
Completes work consistently despite occasional time off.

Exceeds Expectations:

He rarely misses work and is punctual, even during high-demand periods.
Volunteers will support coverage when colleagues are absent.

Truly Outstanding:

Exemplifies perfect attendance and supports seamless operations.
Often steps up without being asked, reinforcing team dependability.

Yearly appraisal sample reviews focusing on attendance help clarify how reliability influences organizational culture. These employee performance review phrases are key for teams that rely on tight scheduling and dependable staffing.

Example Phrases about Communication and Interpersonal Skills

Strong communication and interpersonal skills are essential for team collaboration, relationship-building, and workplace harmony. These qualities also play a key role in leadership performance review examples, where emotional intelligence and clear messaging are critical to success.

Performance Review Examples for Communication and Interpersonal Skills

Below Expectations:

Responds to feedback with defensiveness or dismissiveness.
She has difficulty expressing ideas clearly or listening actively to others.

Meets Expectations:

Shares update and provide input in meetings and emails.
Respect others’ perspectives and communicate in a professional tone.

Exceeds Expectations:

Facilitates discussions and encourages participation in team settings.
Keeps relationships strong by defusing conflict early and guiding discussions toward resolution.

Truly Outstanding:

Clearly explains complex topics and adapts messaging to different audiences.
Supports honest dialogue in the workplace and helps maintain a respectful tone during complex conversations.

These employee review examples and employee evaluation examples help managers coach employees on communication skills that improve collaboration across departments.

Example Phrases about Creativity

Creativity drives innovation, encourages experimentation, and adds value to nearly every role—from design to strategy to operations—comments demonstrating how an employee contributes beyond routine tasks by including creativity in performance reviews.

Performance Review Examples for Creativity

Below Expectations:

Hesitant to suggest new ideas or challenge the status quo.
Often relies on others to take initiative during brainstorming or problem-solving.

Meets Expectations:

Contributes helpful ideas when prompted.
Willing to explore new methods and processes with guidance.

Exceeds Expectations:

Frequently introduces creative solutions that improve efficiency or results.
Independently explores tools, resources, and strategies to innovate.

Truly Outstanding:

Leads brainstorming sessions and keeps innovation flowing from one project to the next.
Inspires creativity in others and contributes to a forward-thinking work environment.

Creativity-based employee performance review phrases are especially relevant for marketing teams, software engineers, and professionals in banking strategy roles where innovation is a key competitive advantage.

Example Phrases about Dependability

Dependability is the cornerstone of trust in the workplace. Reliable employees follow through on commitments, meet deadlines, and maintain consistency. These yearly appraisal sample comments help highlight accountability and follow-through.

Performance Review Examples for Dependability

Below Expectations:

Frequently misses deadlines or submits incomplete work.
Requires regular reminders to fulfill standard responsibilities.

Meets Expectations:

Completes tasks on time and follows up when needed.
Shows consistency in day-to-day responsibilities.

Exceeds Expectations:

Takes initiative to ensure work is completed ahead of deadlines.
Keeps others informed and consistently delivers high-quality results.

Truly Outstanding:

Serves as a reliable point person for critical assignments.
Sets a high standard of accountability and encourages others to do the same.

These employee performance review phrases highlight the dependability that builds strong team dynamics and business continuity.

Example Phrases about Efficiency and Time Management

Employees who manage their time well organize tasks, stay focused, and consistently meet goals—helping teams stay on track and productive.

Performance Review Examples for Efficiency and Time Management

Below Expectations:

Struggles to manage competing priorities or meet deadlines.
Requires frequent check-ins to stay on task.

Meets Expectations:

Completes work on time and prioritizes tasks effectively.
Manages daily responsibilities with minimal supervision.

Exceeds Expectations:

Anticipates bottlenecks and adjusts plans to stay on track.
Drives process improvements using digital tools and showing peers how to maximize results.

Truly Outstanding:

Maximizes productivity and models excellent time management for the team.
Routinely exceeds expectations through thoughtful planning and disciplined execution.

These employee review examples can support conversations about performance, scalability, and operational excellence.

Example Phrases about Flexibility

Flexibility demonstrates how well employees adapt to change, unexpected challenges, and shifting priorities. Employees rely on this strength to stay effective in fast-changing and high-pressure situations.

Performance Review Examples for Flexibility

Below Expectations:

Resists changes in assignments, schedules, or processes.
Struggles to adapt when priorities shift quickly.

Meets Expectations:

Accepts new responsibilities with a reasonable attitude.
Adjusts to changes in workflow with minimal disruption.

Exceeds Expectations:

Proactively offers to help during periods of change.
Maintains performance while taking on additional or evolving duties.

Truly Outstanding:

Leads transitions and supports others through change.
Demonstrates outstanding adaptability under pressure and uncertainty.

These PMS review comments reflect an employee’s ability to remain effective and dependable during uncertain or changing circumstances.

Example Phrases about Leadership

Leadership isn’t just about authority—it’s about influence, initiative, and empowering others. Strong leadership can drive a team forward, whether managing people or guiding projects.
Leadership Appraisal Comments

Below Expectations:

It avoids taking the initiative or struggles to lead group efforts.
Has difficulty providing guidance or direction to others.

Meets Expectations:

Keeps the team focused and ensures accountability.
Delegates tasks appropriately and supports team progress.

Exceeds Expectations:

Mentors colleagues and boosts confidence in team members.
He scans the room and shifts leadership tactics to match the moment.

Truly Outstanding:

Inspires others through vision, action, and empathy.
Creates an environment where high performance and collaboration thrive.

These leadership appraisal comments are essential when evaluating promotions, succession planning, or growth into managerial roles.

Example Phrases about Quality of Work

Quality of work reflects how thoroughly, accurately, and consistently an employee completes their responsibilities. It impacts trust, reputation, and customer satisfaction.

Performance Evaluation Examples for Quality of Work

Below Expectations:

Frequently submits incomplete or error-filled work.
Requires regular corrections or rework from others.

Meets Expectations:

Delivers accurate work that meets standard expectations.
Maintains consistency and checks for basic errors.

Exceeds Expectations:

Demonstrates attention to detail and pride in deliverables.
Produces polished, well-organized results with minimal oversight.

Truly Outstanding:

Sets a quality benchmark for others and improves team output.
Enhances reputation through meticulous, high-impact work.

These employee performance review phrases focus on precision, dependability, and continuous improvement.

Overall Performance Summary Comments

Summary comments capture an employee’s broad impact, growth, and value to the organization. They are ideal for end-of-cycle appraisals or promotion evaluations.

Yearly Appraisal Sample Comments

“[Name] hits goals consistently and works effectively with others. Building strategic thinking skills will help grow their influence over time.”
“[Name] exceeded expectations this year by taking the initiative, mentoring peers, and driving measurable improvements in process efficiency.”
“Steady and dependable, [Name] meets expectations in all core areas and shows potential for leadership with focused coaching.”

These examples help summarize strengths and frame overall performance narratives for annual reviews.

Job Knowledge Comments

Job knowledge refers to how well employees understand the procedures, tools, and subject matter necessary for their role. It is foundational to both individual and team success.

Performance Review Examples for Job Knowledge

Below Expectations:

He struggles with core job functions and often needs guidance.
Lacks awareness of key systems, procedures, or industry terms.

Meets Expectations:

Understands daily responsibilities and handles them independently.
Applies foundational knowledge effectively in standard scenarios.

Exceeds Expectations:

Demonstrates deep understanding of job requirements and shares insights with the team.
Helps troubleshoot complex issues using technical know-how.

Truly Outstanding:

Acts as a knowledge leader in their area of expertise.
Builds tools, documentation, or workflows that benefit the broader team.

These employee evaluation examples are helpful when assessing capability and subject-matter mastery across technical or specialized roles.

Development Comments

Development comments provide insight into how employees are growing and where they are investing effort to advance their skills.

Example Employee Review Samples for Development
“[Name] completed an advanced certification in analytics this year and applied those techniques to improve our customer reporting process.”
“[Name] has worked with a mentor to improve client communication and has shown marked improvement in building long-term relationships.”
“Through shadowing and cross-training, [Name] is expanding knowledge beyond their current role, preparing for more complex responsibilities.”

These examples showcase employees who take initiative, invest in their growth, and show strong potential for advancement.

Opportunities for Improvement Comments

Identifying areas for improvement creates space for growth and continuous performance enhancement. Constructive feedback helps employees focus on skills or behaviors that can increase their impact.
Example Phrases for Performance Improvement
“[Name] would benefit from clearer prioritization to avoid last-minute work on critical deadlines.”
“Improving delegation could help [Name] manage time better and empower the team more effectively.”
“More proactive communication during project transitions would strengthen team coordination.”

These opportunities for improvement comments are most effective when specific, actionable, and focused on support rather than criticism.

Technical Expertise Comments

Employees apply technical expertise by mastering the tools, systems, and processes that drive innovation and improve quality.

Performance Review Examples for Technical Expertise

Below Expectations:

Requires frequent assistance with job-specific tools or platforms.
Lacks consistency in following technical procedures.

Meets Expectations:

Demonstrates competence with standard tools and platforms.
Accurately completes tasks that rely on technical knowledge.

Exceeds Expectations:

Suggests improvements to workflows and helps resolve technical bottlenecks.
Serves as a resource for peers with less technical experience.

Truly Outstanding:

Applies deep technical expertise in banking or IT to drive business transformation.
Leads in system upgrades, automation projects, or product innovation.

These employee review examples are relevant in software development, information technology, engineering, and technical finance roles.

Compliance Comments

Being compliant means knowing the rules—and sticking to them. It’s a must-have skill in heavily regulated fields like healthcare, finance, and tech, where doing things by the book protects people and companies.

Performance Review Examples for Compliance

Below Expectations:

Struggles to follow standard operating procedures and overlooks key compliance steps.
Requires frequent reminders about documentation or reporting requirements.

Meets Expectations:

Applies company rules and compliance standards in daily work without needing reminders.
Maintains accurate records and responds appropriately to compliance requests.

Exceeds Expectations:

Anticipates compliance challenges and takes the initiative to resolve them.
Serves as a model for ethical behavior and helps onboard others in compliance practices.

Truly Outstanding:

Leads department-level compliance initiatives and ensures complete regulatory alignment.
Acts as a subject matter expert for audits, policy revisions, and compliance training.

These performance evaluation examples apply to banking, healthcare, insurance, and legal roles.

Teamwork Comments

Teamwork reflects how well an employee collaborates, supports colleagues, and contributes to shared goals. Strong teamwork enhances morale, productivity, and innovation across the organization.

Employee Review Samples for Teamwork

Below Expectations:

It avoids team participation or struggles to work collaboratively.
Seldom offers assistance to peers and may disrupt group harmony.

Meets Expectations:

Actively contributes to team projects and maintains positive working relationships.
Communicates clearly and shares responsibility for outcomes.

Exceeds Expectations:

Connects teams across departments to remove roadblocks and drive aligned outcomes.
Encourages inclusion and ensures all voices are heard during collaboration.

Truly Outstanding:

Inspires team unity and drives group success with empathy and leadership.
Recognized as a cornerstone of the team’s success and a motivator for others.

These review examples spotlight employees who strengthen teamwork and promote unity.

Integrity Comments

Integrity refers to an employee’s honesty, ethical behavior, and commitment to doing what’s right—even when it’s difficult. It is critical to trust, leadership, and company culture.

Performance Review Examples for Integrity

Below Expectations:

Occasionally withholds essential information or fails to take accountability.
Displays inconsistent judgment in high-pressure situations.

Meets Expectations:

Demonstrates honesty and professionalism in daily responsibilities.
Adheres to organizational values and ethical standards.

Exceeds Expectations:

Leads with honesty and consistently shows others how to make values-driven decisions.
It helps resolve conflicts with fairness and mutual respect.

Truly Outstanding:

Upholds the highest ethical standards, even in challenging circumstances.
Widely respected for honesty, discretion, and moral leadership.

The following comments are designed to encourage cultural alignment and support leadership development at all organizational levels.

Self-Appraisal Comments

Self-appraisal allows employees to reflect on their achievements, challenges, and professional development. It promotes self-awareness and ownership overgrowth.
Sample PMS Comments by Employees
“This year, I became more comfortable delivering feedback and stepped up to lead team-wide check-ins.”
“I’ve improved my technical skills through certification programs and have already applied them to streamline internal reports.”
“One area I’m still working on is balancing strategic work with day-to-day execution, and I’ve started using new planning tools to help.”

This PMS employee comments examples model effective, honest, constructive, and growth-focused self-assessments.

Example Phrases for Employees When Responding to Feedback

Accepting and implementing feedback demonstrates emotional maturity, a willingness to grow, and a commitment to high standards. These examples help employees turn feedback into specific, practical next steps.
Response Examples:
“Thank you for the feedback. I will focus on that area and follow up next quarter with results.”
“I appreciate the perspective. I wasn’t aware of that impact and will immediately make changes.”
“That’s helpful—would you be open to meeting again so I can better understand what great looks like here?”

These employee review examples help foster open communication, accountability, and positive feedback loops.

(FAQs)

What is an example of a good performance review?

The best performance reviews strike a balance: they celebrate wins, call out improvement areas, and give people something specific to work toward.
Example:
“Jordan consistently meets project deadlines, collaborates well with others, and takes initiative in solving problems. Over the next quarter, focusing on delegation will help expand leadership capacity and reduce task overload.”

What is the 5-word performance review sample?

Five words commonly used in performance reviews are: Reliable, Adaptable, Collaborative, Proactive, Efficient.
Each term reflects key traits that contribute to high performance. For example, a reliable employee consistently delivers quality work on time.

How do I write my performance review example?

Think through your biggest wins and lessons learned, and progress this cycle. Be direct and use examples that show your impact.
Example:
“I introduced dashboard automation that enhanced reporting and freed up team bandwidth. By leading regular team check-ins, I supported clearer communication and early problem-solving. I’m now working on better time control through daily task planning.”

What are the confidence phrases for performance review?

Confidence phrases show ownership, self-assurance, and a growth mindset.

“I feel proud of my progress in…”
“I confidently handled high-pressure situations by…”
“I took the lead on…”
“I believe my contributions strengthened…”
“I’m actively developing skills in…”

What is an example of strength in a performance review?

Example:
“One of Alex’s core strengths is communication. He explains complex ideas clearly, tailors messages to his audience, and helps reduce misunderstandings across teams.”
Other strengths include problem-solving, attention to detail, and leadership.

What are my top 3 areas of improvement?

Common areas for growth include:

Time Management – Improving prioritization and reducing last-minute work.
Strategic Thinking – Focusing more on long-term planning and big-picture goals.
Feedback Response – Acting more quickly and thoughtfully on constructive feedback.

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